Ordering Frequently Asked Questions

- How do I place an order?
- Is online ordering secure?
- How can I change my order request before I make payment?
- How do I cancel an order?
- Where can I read your 30 Day Satisfaction Guarantee

Placing Orders

Ordering with ComfortShoeHaven.com is all about providing you with exceptional personal service. ComfortShoeHaven.com is committed in providing for all your sole troubles.

To place a REQUEST To ORDER, browse our website and click the "add to cart" button. This will add the product to your virtual shopping cart. You can view your shopping cart at anytime by clicking the "VIEW CART" link at the top right of the site. From there you can view/change/remove products from your shopping cart. When you have everything you need in your shopping cart, click the "SECURE CHECKOUT" button located on the Shopping Cart Contents page and follow the instructions.

REQUEST TO ORDER

When you add item(s) to your shopping cart and then click the CHECKOUT link, you are placing a REQUEST TO ORDER. This request is sent to our sales representative. At this point a request to order has been placed.

This only becomes an official order after you call and speak to a representative to confirm all details, shipping cost and to make payment.

Details regarding making your request to order an official order are provided during the checkout procedure, as well as an email sent to confirm receipt of your request.

The whole process is designed to maintain a one-to-one personal service!

Worry and risk free ordering with ComfortShoeHaven.com

Is online ordering secure?

Yes, online ordering is 100% secure. Our website is secured by a digital certificate and SSL encryption. You can click the lock icon located on your browser for more details.

If you choose the paypal payment option, you will be forwarded to PayPal to login and they are secured for your transaction.

Personal Service. Easy. Safe. Secure!

How can I change my order request before I make payment?

When you place an order with us you will receive correspondence from us. This is usually via email or phone.

How do I cancel an order?

When you place an order with us you will receive correspondence from us. This is usually via email or phone. To cancel an order you placed, email us.